Intercom (EPBX & IPBX)
An intercom, also known as an epbx or ipbx, is a device that allows communication between two or more people. It can be used in a variety of settings, such as businesses, schools, and homes. Intercoms have many features that make them beneficial to users, such as the ability to record messages, play music, and provide two-way communication.
Different Types of Intercom
An intercom, also known as an EPBX or IP PBX, is a device that allows communication between two or more people. It can be used in a variety of settings, such as businesses, schools, and homes. Intercoms have many features that make them beneficial to users, such as the ability to record messages, play music, and provide security.
There are many different types of intercoms available on the market today. The most common type of intercom is an electrical bell system, also known as an EPBX. This type of intercom uses electrical signals to send and receive messages between two or more people.
Another type of intercom that is becoming increasingly popular is the IPBX. This type of intercom uses Internet Protocol (IP) to send and receive messages. IPBX’s are often used in conjunction with Voice over Internet Protocol (VoIP) systems.
Intercoms are available in a variety of sizes and styles to suit the needs of any user. They can be wall-mounted or portable, making them ideal for use in any setting. Intercoms are simple to use and require no special training to operate.
The benefits of using an intercom are numerous. In addition to providing communication between two or more people, intercoms can also be used to record messages, play music, and provide security.
Key Features of IP PBX System
Interactive Voice Response (IVR)
Built in Call Recording
Voicemail to Email
Distributed Office Setup
Customised Solutions for SMEs, Healthcare, Hospitality, Real Estate , Banking etc.
Call detail Report
Web Based Receptionist Console
Audio Conference Bridging
CRM, ERP, PMS and Other Software Integration
SMS, WhatsApp Integration
Key Features of Call Center Solutions
Available for both Cloud & Premise based solutions with Work from Home Options
Automatic Call Distribution
Interactive Voice Distribution
CRM, SMS, WhatsApp Integration
Live/Current Agent Monitoring
Report and Campaign Statistics
Voicemail to Email
Missed Call Alert on Agent Screen
Sticky Agent and Account based Call routing
Call history search and Dial option